Policy
Refund policy
We would rather fix a problem than refund it, but you are covered if we cannot.
Last updated 8 October 2026
Before you buy
If you are not sure the software fits your work, start with the trial plan, or write to us and ask — we are happy to answer before you pay.
If it does not work on your computer
Write to us within 7 days of receiving your key. If we cannot make the software work on your computer, we refund the full amount to the UPI account you paid from.
Payments we cannot match
If you paid but entered a wrong transaction ID, or paid a different amount, write to us with a screenshot of the payment. We will either issue your key or refund the payment.
How refunds are paid
Refunds go back by UPI to the account the payment came from, normally within 5–7 working days of approval. When a refund is made, the key is deactivated.
Contact
Questions about this policy: patternscoutsinfo@gmail.com or our contact page.